Soluções criativas de mudanças

FAQ

Frequently asked questions

Have questions? Check out how questions and information below

If you do not find the answer to your question below, you can always contact us directly!

Residential

It is the customer who chooses online:

  • Your date of change;
  • Enter your data source and destination;
  • Indicates which goods to be transported, the various divisions of the housing;
  • Choose to handle fragile goods and high value;
  • Determine accessibility of their housing;
  • You can purchase the necessary boxes for clothes, books, crockery, etc ...;
  • Has access to all legislation concerning the changes.

After getting the price, you can confirm your date of change through the payment method, following the steps.

CityMover The system allows you to make your removal to housing costs under control and security professionals.

On average, each room housing consumes between 20 to 30 boxes cityMover. Each box is 40cm from the side, which may seem small, but after a full can weigh 20 to 30 kg are designed so as to be moved without recourse to extra, and taking into account the requirements of HSST (Health, Safety and Health).

On average, each box-holder events takes between 6 and 10 hangers depending on the clothing that goes into each one. The shirts take up less space than facts or cardigans.

No! But all that can be disassembled and prepared by the customer, the better. Everything will be faster on the day of change, thus avoiding additional costs. The basis of the service, on-line, the cityMover is transportation. If you want to disassemble and reassemble furniture, or any other specialized service, please contact our service, a technician will provide all the details.

After filling in your details and items to change in the online form, the final step you will be presented a budget.

To confirm the booking, just pay the amount of signal in 30% of its budget. You can pay by Paypal or bank transfer. In the case of Paypal, the process is automatic and is soon confirmed. If by bank transfer, please send us a proof by email or fax.

After cityMover receive your payment by Paypal, or your proof of transfer, your removal is scheduled for the selected date.

Up to 72 hours before your shift, you will receive a telephone call from cityMover to confirm all data.

Upon completion of service by check or cash, against receipt of cityMover.

By mail to the new house, within two days after the change.

Upon completion of the change should be noted on the waybill, in the "Book of the recipient", any anomaly that would result from the change. That is, any apparent damage of property, or defect in its packaging.

Marked absence of reserves, it is presumed that all property was delivered in good condition. For no apparent damage, has eight days after delivery of change.

You should always sign the bill of lading, and save your copy, signed the tab for only provides proof for the claim, before the cityMover or before the insurer.

Ten euros per kg of gross weight of goods in short supply.

If you choose to hire a specific insurance for the change, the limit will be the declared value of goods insured as listed in step 3 filled our form.

The insurance premium depends on the type of goods declared.

If you have questions to insure the goods, please contact us. Our commercial services are available for (a) Assist.

Transport: cover damage resulting from road accidents, shock, fire, rollover, lightning or explosion of the car.

Liability and accidents.

For additional information about our insurance, please contact us.

Companies

It is the customer who chooses online:

  • Your date of change;
  • Enter your data source and destination;
  • Indicates which goods to be transported, the various divisions of his office;
  • Choose to handle fragile goods and high value;
  • Determine accessibility of the office;
  • You can rent the containers needed for folders, books, papers that will change, etc ...;
  • Has access to all legislation concerning the changes.

After getting the price, you can confirm your date of change through the payment method, following the steps.

CityMover The system allows you to make your office mudançade with controlled costs and security professionals.

On average, each container has a capacity cityMover to 1 meter for file folders with simple file 8cm spine.

Each container is 50cm from the side, which may seem small, but after being filled can weigh 20 to 30 kg are designed so as to be moved without recourse to extra, and taking into account the requirements of HSST (Health, Safety and Health).

Contact 21 478 94 00 or info@citymover.pt order with a schedule of business consultants cityMover of a visit to your office and get a detailed assessment of the needs of your removal, especially for services:

  • Packaging files
  • Rearrangement of files
  • Measuring the total volume change
  • Changes in coffers
  • Changing servers
  • Changes in UPS units (voltage stabilizer)
  • Other services

No! But all that can be placed in containers and prepared by the customer, the better, ensures a lower cost of change.

By rule, each employee is responsible for putting in containers around the content of your job, ie, desk, drawers block, cabinet (s). Everything will be faster on the day of change, thus avoiding additional costs.

No! The disassembly and reassembly of the secretaries, which is carried out by officials of cityMover is included in the quotation presented.

If you want to disassemble and reassemble the other type of furniture (shelves, cabinets etc ...), or any other specialized service pack files or change in technical areas, please contact our service, a technician will provide all the details. Tel.21 478 94 00 or info@citymover.pt

Desktop: Normally each employee off the device and put the wiring in bags for the effect provided by cityMover. The equipment is in retrospect, rocked by technicians cityMover.

Notebooks: As a rule each employee carries his.

Servers: For this type of equipment we recommend a visit from a technician's cityMover in order to assess the requirements for transport.

The cityMover recommend not to put any computer equipment in containers.

The cityMover has the most diverse systems of identification (labels, marks and numbers) and different methodologies applied in each case. Contact 21 478 94 00 orinfo@citymover.pt

  • The entire contents of desks, blocks of drawers, cupboards, shelves, containers must be placed in cityMover.
  • All computer equipment should be disconnected and the cables placed in bags supplied by cityMover own.
  • All desks should be free of paper and prepared to dismount.
  • All goods must be identified to change in accordance with the nomenclature defined cityMover.
  • Both places of origin and destination (security companies) must be advised of the service change.
  • Other ... according to the specific project to gauge with cityMover.

After filling in your details and items to change in the online form, the final step you will be presented a budget.

To confirm the booking, just pay the amount of signal in 30% of its budget. You can pay by Paypal or bank transfer. In the case of Paypal, the process is automatic and is soon confirmed. If by bank transfer, please send us a proof by email or fax.

After cityMover receive your payment by Paypal, or your proof of transfer, your removal is scheduled for the selected date.

Up to 72 hours before your shift, you will receive a telephone call from cityMover to confirm all data.

Upon completion of service by check or cash, against receipt of cityMover.

By mail to the new house, within two days after the change.

Upon completion of the change should be noted on the waybill, in the "Book of the recipient", any anomaly that would result from the change. That is, any apparent damage of property, or defect in its packaging.

Marked absence of reserves, it is assumed that all goods have been delivered in good condition. For no apparent damage, has eight days after delivery of change.

You should always sign the bill of lading, and save your copy, signed the tab for only provides proof for the claim, before the cityMover or before the insurer.

Ten euros per kg of gross weight of goods in short supply.

If you choose to hire a specific insurance for the change, the limit will be the declared value of goods insured as listed in step 3 filled our form.

The insurance premium depends on the type of goods declared.

If you have doubts about the goods to insure, contact us. Our commercial services are available to assist you.

21 478 94 00 or info@citymover.pt

The insurance premium depends on the type of goods declared.

If you have questions to insure the goods, please contact us. Our commercial services are available for (a) Assist.

21 478 94 00 or info@citymover.pt


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